Accessibility Statement

WCAG 2.1 AA Compliant

Last updated: May 11, 2026

NovoMuse Decor Group is committed to ensuring digital accessibility for all individuals, including those with disabilities. We strive to provide an inclusive and seamless user experience across our website and digital platforms, guided by the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA.

Our Commitment

We believe that everyone deserves to experience the beauty of design without barriers. Our team continuously works to improve accessibility features, integrate assistive technologies, and follow best practices to make our content perceivable, operable, understandable, and robust for all users.

Accessibility Features

Our website incorporates the following features to enhance accessibility:

  • Semantic HTML & ARIA landmarks: Proper heading structure, navigation landmarks, and ARIA labels for screen readers.
  • Keyboard navigability: All interactive elements (menus, buttons, forms) are fully operable via keyboard (Tab, Enter, Escape).
  • High contrast & text resizing: Color contrast meets WCAG AA standards, and text can be resized up to 200% without loss of content.
  • Alternative text: All meaningful images include descriptive alt text; decorative images are ignored by screen readers.
  • Focus indicators: Clear visual focus states for keyboard navigation.
  • Dark/Light theme: User-controlled theme switching to accommodate visual preferences.
  • Responsive design: Content adapts to different screen sizes and zoom levels without horizontal scrolling.

Assistive Technology Compatibility

Our website is tested with popular screen readers (NVDA, VoiceOver, TalkBack) and browser zoom tools. We aim to support assistive technologies that follow accessibility standards.

Ongoing Improvement

Accessibility is an ongoing journey. We regularly audit our website using automated tools (axe, Lighthouse) and manual testing. We also provide accessibility training to our design and development teams to embed inclusive practices from the start.

Third-Party Content

While we strive for full accessibility, some third-party integrations (e.g., social media embeds, external fonts) may not be fully accessible. We actively work with partners to improve their accessibility or provide alternative access methods upon request.

Feedback & Assistance

If you experience any difficulty accessing content or have specific accessibility requests, please contact our Accessibility Coordinator. We will respond within 2 business days and make reasonable accommodations.

📢 Need help or have suggestions?

We welcome your feedback. Please reach out via:

Email: accessibility@novomuse.com
Phone: +265 (0)995 912 888 (TTY relay available)
Mail: Plot 807, Songwe Street, Area 49 Gulliver, Lilongwe, Malawi, Attn: Accessibility

Enforcement & Grievance Procedure

If you believe we have not adequately addressed an accessibility barrier, please submit a formal grievance via email to accessibility@novomuse.com. We will investigate and respond within 10 business days with a resolution plan.

Future Improvements

We are actively working towards WCAG 2.2 compliance and aim to provide transcripts for video content, enhanced focus management, and simplified language options in upcoming releases.